Helping when it matters most means being there to resolve claims as quickly and easily as possible.
My Benefits help is here to make sure that you get the care you are entitled to when you need it most.
My Benefits Help Incorporated Is a customer service organization dedicated to helping holders oF supplementary insurance benefits policies through the claims process. Our goal is to facilitate a seamless claims processing experience so that policyholders receive their entitled benefits as rapidly and easily as possible. We do this in a number of ways.
First, we interface with HR professionals (or whoever is the company’s insurance administrator) providing pre-enrollment support to make sure that employers and employees have all of the relevant information at their fingertips should a policyholder need to make a claim. Second, we provide live telephone and website support for policyholders who need help filing a claim. We have centralized all relevant information, available via the mybenefits.net help website so that policyholders can quickly find forms, website links, and whatever else they may need to quickly and easily navigate the claims process. Our live support is available every business day from 9 am to 5:30 should a policyholder require additional help.
Thirdly, we interface directly the carrier to resolve any problems in the claims or billing cycle to ensure quick resolution of any issue so that claims will be paid as quickly as possible. We understand that filing a claim can be stressful—our goal is to provide caring support that honors the “good hands promise” so that policyholders will have the highest level of confidence in the ability to deliver on every promise fully.
Phone: (253) 222-1367